From Static Automation to Living Intelligence.
AgenticCloud orchestrates AI agents that learn, respond, and collaborate, transforming customer service, onboarding, and enterprise workflows across the Cloudain ecosystem.
Agents
Conversation, Workflow, Product
Intelligence
Knowledge Graph + RAG
Guardrails
OneAWS Governance
The Intelligence Engine of Cloudain
AgenticCloud is Cloudain’s AI orchestration layer - the intelligence that turns automation into adaptation. It manages conversational, decision-making, and workflow agents across front-end and back-end systems through secure, governed channels.
In short: AgenticCloud transforms every business workflow into an intelligent, context-aware interaction.
Core Architecture
Illustrated as concentric rings, each layer builds on another to deliver composable intelligence with fail-safe governance.
Orchestrated Rings
Agentic Engine
Prioritises, coordinates, and supervises human-like AI agents with contextual guardrails and intent routing.
Knowledge Graph Layer
Continuously updated relationship intelligence that keeps every interaction brand-aware and policy-aligned.
RAG + Memory System
Ephemeral memory ensures agents remember context without persisting personal data.
Integration Hub
Bridges APIs, CRMs, cloud services, and commerce systems through secured connectors.
Governance Layer
Implements Cloudain’s OneAWS guardrails for ethics, privacy, and auditability.
Agent Types
Purpose-built assistants tuned for every touchpoint, from marketing to mission-critical operations.
AgenticChat
Marketing, pricing, and lead-generation assistant tuned to campaign goals.
CoreChat
Onboarding and provisioning copilot verifying identities and connecting data sources.
Product Agents
Brand-specific assistants (Cloudain, Healthzee, Securitain) with tailored playbooks.
Workflow Agents
Automation experts orchestrating reporting, scheduling, and analytics alerts.
Intelligence & Adaptability
AI agents operate with brand fidelity and operational awareness, handing off context just like your best team members.
- Conversational awareness tuned to brand tone, business rules, and policies.
- Cross-agent collaboration with safe, auditable context transfer.
- Multi-modal readiness for voice, text, and API-triggered workflows.
- Adaptive workflows enabling autonomous function execution within guardrails.
Collaborative Orbits
Conversation bubbles link to backend workflows through luminous neural pathways.
Features & Capabilities
Everything you need to deploy responsible, resilient agent ecosystems at enterprise scale.
AI Agent Orchestration
Manage, prioritise, and scale fleets of agents serving cross-functional teams.
Context Memory System
Temporal memory windows with automated expiry and traceability.
Knowledge & Compliance Graphs
Contextual knowledge layered with policy tags to keep every response auditable.
Unified Agent APIs
Consistent APIs for ticketing, scheduling, pricing, onboarding, and operations.
Multi-Brand, Multi-Lingual
Instantly adapts tone and behaviour per brand with i18n-ready foundations.
Analytics & Optimization
Aggregate agent performance metrics for continuous improvement and governance.
Governance & Security
AgenticCloud delivers enterprise-grade protection so teams innovate within rock-solid guardrails.
- Business-email verification for sensitive agent actions.
- AI governance policies enforcing ethical, privacy-first behaviours.
- Rate-limits, redaction pipelines, and edge protection for secure responses.
- Audit-ready transparency logs for every conversation fragment.
AI Shield Motif
Luminescent guard shield representing auditable, privacy-first AI operations.
Integrations
AgenticCloud plugs into the entire Cloudain universe and beyond.
- CoreCloud infrastructure and automation
- GrowthCloud analytics intelligence
- HealthCloud care delivery systems
- CommerceCloud automation and fulfilment
- External APIs spanning CRM, calendar, payments, notifications
Connected Systems
Use Cases
Adaptive AI support across industries, teams, and customer journeys.
Marketing chatbots and dynamic lead qualification
Customer onboarding copilots for enterprise platforms
Healthcare scheduling and care coordination assistants
Banking or compliance reasoning bots with explainability
AI contact-centre routing and response orchestration
UI/UX Philosophy
“Human first, AI second.” AgenticCloud ensures every touchpoint feels personal, trustworthy, and effortlessly efficient.
- Modern minimalism with micro-motion feedback.
- Adaptive tone tuned automatically to each brand voice.
- Accessibility baked in: responsive, voice-ready, multilingual.
Human-Centred UI
Minimalist chat surfaces with animated feedback and accessibility-first controls.
AgenticCloud - powering the age of intelligent conversations.
Ready to orchestrate adaptive AI agents across every customer and employee journey?