QotBotThe Compliant Intelligent Communication Assistant
Smarter conversations, built for compliance.
QotBot helps businesses automate client communication — from call routing and payment reminders to consent tracking and multilingual support — all within one compliant, audit-ready platform.
It's where operational efficiency meets trust, powered by Cloudain's AgenticCloud framework.
Structure, Compliance, and Intelligence
In Every Customer Interaction
QotBot brings structure, compliance, and intelligence to every customer interaction. Instead of scattered systems and inconsistent responses, your team gets a single contact layer that respects privacy, quiet hours, and consent — across voice, SMS, and web channels.
DTMF-First Call Flows
Customers choose clear menu options — no guesswork or unsupported voice recognition.
- Clear menu-based navigation
- Reliable touchtone input
- Zero ambiguity in routing
- Consistent user experience
Multilingual by Design
English, Spanish, Mandarin, and German out of the box.
- Native language support
- Culturally appropriate responses
- Real-time translation ready
- Easy language expansion
Quiet Hours & Consent Control
Respect every customer's boundaries — automatically.
- Automatic quiet hours enforcement
- Granular consent management
- DND list integration
- Compliance-first design
Agentic Intelligence
Smart routing and prompt libraries adapt to your workflows.
- Context-aware routing
- Adaptive conversation flows
- Learning from interactions
- Custom workflow templates
Built for Trust & Transparency
Customer communication tools were either too casual (unverified chatbots) or too complex (enterprise call centers). Teams needed a middle ground — something trustworthy, transparent, and ready for regulated industries.
Simplify Compliance
Enforce guardrails automatically, not manually.
Built-in compliance controls ensure every interaction meets regulatory standards without manual oversight.
Enable Multilingual Readiness
Reach every customer, every language.
Support multiple languages out of the box with easy expansion for global reach.
Unify Cloud Communication
One layer for calls, SMS, and forms.
Single platform handles all customer communication channels with consistent experience.
Deliver Verifiable Reliability
Every interaction logged, encrypted, and measurable.
Complete audit trail with encryption and detailed metrics for accountability.
Guardrails Baked In
No cross-brand data access, secure ARN references, full PII redaction.
Security and privacy by design with automated PII protection and data isolation.
Operational Efficiency
From call routing to payment reminders — all automated.
Streamline operations with intelligent automation that handles routine tasks reliably.
Seamless Integration
QotBot connects seamlessly with the tools you already use. Every integration comes with scoped permissions, status badges, and error-rate transparency.
Twilio
Cloud communications platform
Shopify
E-commerce platform
Stripe
Payment processing
WooCommerce
WordPress e-commerce
Google Calendar
Appointment scheduling
AWS SES
Email service
DynamoDB
NoSQL database
CloudFormation
Infrastructure as code
Compliance & Transparency
Performance you can measure, not just promise. You don't have to choose between automation and accountability. QotBot gives you both.
HIPAA-ready. SOC-aligned. Consent-aware by default.
The Human Side of Automation
QotBot doesn't replace people — it amplifies them.
Your clients get fast, consistent answers. Your team gets cleaner data, fewer disputes, and more time to focus on real service.
From small businesses to regulated enterprises, QotBot adapts — with a calm, compliant, and multilingual voice.
Start Smarter Conversations Today
Get a demo, connect your favorite tools, and experience compliant automation — built on Cloudain's OneAWS foundation.